Job Description:

We are recruiting for an experienced Credit Controller to join a high-volume business in Warrington.

This is an excellent opportunity for someone who enjoys a hands-on credit control role, thrives in a fast-paced environment and wants to make a genuine difference to how a business manages its cash flow and customer accounts.

With a large and highly active customer base, many customers place orders daily or several times a week. Effective credit control is essential to keeping the business running smoothly.

The Role

This is a varied position combines traditional credit control with problem-solving, administration and internal communication.

Your responsibilities will include:

• Proactively managing customer accounts, chasing overdue payments and keeping aged debt to a minimum.
• Monitoring and reviewing credit limits, ensuring accounts remain within agreed terms.
• Investigating payment discrepancies, customer queries and outstanding balances.
• Reconciling customer accounts and allocating high volumes of incoming payments.
• Managing cash collections and liaising with depots to resolve allocation issues.
• Working closely with internal sales teams to ensure credit control procedures are followed and any account restrictions are communicated effectively.
• Reviewing accounts regularly to identify potential issues before they become a problem.
• Supporting decisions around the release of customer orders and credit holds.
• Providing accurate updates on cash collections, outstanding debts and customer accounts.
• Helping improve internal processes and maintain accurate customer ledgers.

About You

We're looking for someone who is confident, organised and comfortable working in a demanding environment where priorities can change quickly.

Ideally, you'll bring:

• Previous credit control experience
• Strong reconciliation skills and excellent attention to detail.
• Confidence dealing with customers and chasing payments professionally.
• The ability to investigate discrepancies and see issues through to resolution.
• Good Excel skills and experience using accounting or ERP systems. Microsoft Dynamics GP experience would be an advantage.
• Strong communication skills and the confidence to work closely with sales teams and operational colleagues.
• A proactive approach, with the ability to manage your own workload and stay on top of multiple accounts.

Why Apply?

This is not just a role where you'll spend your day chasing overdue invoices. You'll be joining a business where credit control plays a central part in daily operations, with the opportunity to take ownership of accounts and resolve issues

If you're an experienced Credit Controller or a very strong administrator with transferable skills we’d love to hear from you.