Job Description:

Housing Management Officer

Location: Wigan, WN5 8HQ
Hours: 37.5 hours per week, Monday to Friday, 9am–5pm

Belmont Recruitment are currently looking for an experienced Housing Management Officer to work with a housing provider based in Wigan on a temporary basis.

The successful candidate will deliver a proactive housing management service to a small caseload of five customers, supporting them to maintain their accommodation, meet the requirements of their licence agreements and work towards moving into longer-term housing.

Key Responsibilities

• Manage a caseload of five customers, providing housing management support tailored to individual support plans.

• Support customers to maintain their placements and progress towards independent living.

• Monitor rent and service charge payments, supporting income maximisation and addressing arrears.

• Work with customers to ensure they understand and meet the requirements of their licence agreements.

• Identify and address breaches of licence agreements.

• Work collaboratively with customers to manage their accommodation and resolve housing-related issues.

• Support customers to access longer-term accommodation when they are ready to move on.

Requirements

• Previous experience in housing management, tenancy sustainment or supported housing.

• Knowledge of licence agreements, rent payments and housing-related issues.

• Experience supporting vulnerable individuals to maintain their accommodation.

• Strong communication and relationship-building skills.

Please reply with an up-to-date CV ASAP if you are interested in this opportunity.